The rat hole

15/07

We arrived at Perth around 3.30pm in the afternoon. We already chose a place to sleep in for its location and cheap price. We didn't know yet that we were on the edge to live our worst service ever in the hospitality industry.

We entered the place and quickly noticed dirt and dashes everywhere on the floor. After we hesitated to move somewhere else, we decided to stay one night to try. Well... we tried.

It is almost like if everything were well designed, though and installed to disgust you, repulse you and piss you off.

Here is the list:
- dirt kitchen
- not enough kitchen pans, pots and kettles for everyone
- carpets looked like napkins (after meal)
- reception was utterly stinky
- we had to pay 20aud deposit to get a table set (caterings, plate and mug)
- the first table set of Pierre was incomplete
- the second had still food from the previous customer
- showers unleashed a brown thing on the floor first when we used those (like in the abandoned house in the movie Fight Club)
- pee on the lavatory seat
- internet unreliable and switched off after midnight (wait for it)
- and final touch goes for the post it which was given to me by the reception lady (ladyboy ?) with kitchen grease on it. I told you, everything is well though to disgust, until the last tiny detail.

I will also add the way the doorman answered me like a pig and physically threatened me when I dared asking for 5 more minutes of internet.

Backpackers have a bad reputation in Australia. I can't really explain why. Is it for there behaviors ? Their way of living ? Their unreliability ? If you deal with a backpacker guesthouse, don't expect a high service quality. This is fact. We know that. But you pay for what you got.
We decided to move the next day to another backpacker inn, where we pay 24aud for a much better quality service in a much cleaner environment. Unlike the 25aud we paid in the hostel described above.


This example is truly beyond scale. There is a difference between backpackers service quality level and... well... no service at all... or worse, to treat you like rat. This was not a backpacker inn, this was just a rat hole.

Charles